Watch one record cross your desk. An order, an intake form, a shipment confirmation, a policy update — it lands as an email, a PDF, or a row in someone else's portal. A person reads it, alt-tabs to system one, and starts typing. Vendor names get looked up. Dates get reformatted. Codes get remembered or guessed. Then the same person opens system two and does it again, slightly differently, because the fields don't match.
Run the math on your own volume. If a record takes four minutes to key into two systems and your team handles sixty a day, that's four hours of typing daily — a half-time hire whose entire output is moving data that already existed. And the typing is the cheap part. The expensive part is the drift: the shipment that went to the old address because only one system got the update, the two databases that disagree about the same customer, the afternoon someone loses each month reconciling them.
None of this work requires judgment. It's reading, transcribing, and cross-checking, and all three are things software now does with a full audit trail.