agentclaw

ai agents for logistics & freight

Your ops team's day disappears into check calls, quote emails, and missing PODs

The freight moves fine. It's the paperwork around the freight that eats the hours. We install AI agents that draft quotes, answer tracking requests, chase PODs, and keep carrier files current — so your people can cover more loads without hiring.

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the manual reality

One inbox, forty loads, and everything is urgent

Open the ops inbox at a 30-person brokerage or 3PL and you'll find the same pile. A shipper asking for a rate on Chicago to Dallas, sent two hours ago and going cold. A customer asking where their load is for the third time today. A carrier's insurance certificate that expired yesterday, on a truck that's already dispatched. Billing waiting on forty PODs that nobody has had time to chase.

None of this is hard work. It's reading an email, looking something up in the TMS or on the load board, and replying. But it happens two hundred times a day, and it lands on the same dispatchers and reps who are supposed to be covering freight.

  • Quote requests sit while brokers finish check calls
  • "Where's my load" emails interrupt the people booking the next one
  • PODs, rate cons, and lumper receipts live in attachments nobody filed
  • COIs and carrier packets go stale until something goes wrong
agentclaw · workflow run

$ claw run invoice-intake

→ 47 documents queued

→ extracted · matched · posted

✓ done in 3m 12s · 0 exceptions escalated

what we install

Agents that work the freight desk, not just a chatbot

Every agent below runs inside your existing tools — your TMS, your inbox, your tracking feed. Humans approve anything customer-facing until you decide they don't need to.

quoting

Quote requests answered while the shipper is still shopping

An agent reads inbound quote emails, pulls out lane, weight, equipment, and pickup dates, checks your rate history and current market data, and drafts a priced reply for your broker to approve. Quoting speed stops depending on who happens to be free.

track & trace

Tracking updates without the check-call treadmill

The agent pulls the latest status from your tracking feed or carrier check-ins, answers "where's my load" emails in your voice, and posts updates to customer portals. When a load goes quiet past its check-in window, it flags a human instead of guessing.

carrier compliance

Carrier packets and COIs that stay current

During onboarding, the agent chases the W-9, insurance certificate, and authority docs, files them against the carrier record, and confirms MC status. After that, it watches COI expiration dates against dispatch dates and warns you before a covered truck becomes an uncovered one.

billing

POD chasing that never forgets a load

The day a load delivers, the agent requests the POD from the carrier and follows up on a schedule until it lands — whether it arrives as a clean PDF or a photo of a crumpled BOL. It matches the document to the load in your TMS and tees up the invoice so billing isn't waiting on paperwork.

exceptions

An exception desk that catches problems before customers do

Missed pickup windows, blown appointments, loads with no check call since morning. The agent spots the pattern, drafts the customer notification with what happened and the revised ETA, and escalates to your ops manager with the full context already assembled.

carrier settlements

Carrier invoices matched to rate cons

The agent reads incoming carrier invoices, matches them against the rate confirmation, and flags anything that doesn't line up — detention, lumper fees, or a TONU that was never agreed. Clean invoices flow through; disputes go to a human with both documents side by side.

how it works

From audit to agents on the ops floor

  1. 01

    Audit your quote-to-cash

    We sit inside your actual workflow: the quote inbox, the check-call routine, the POD folder, the carrier files. We map where the hours go, and you get a ranked list of what an agent should take over first and what should stay human.

  2. 02

    Install the first agent

    Usually quote intake or POD chasing, because both are high-volume and easy to verify. We wire it into your TMS and inbox, and it runs with human approval on every send until your team stops editing its drafts.

  3. 03

    Run, review, expand

    We operate the agents, review the logs, and tune the edge cases — the carrier who only texts, the shipper with the weird reference numbers. When the first agent gets boring, we move to the next workflow.

Straight answers

Our rate data and customer list are the business. Who sees them?+

Honest answer: the agents do, and we do while building them. The agents run inside your accounts with scoped credentials you control, and every action is logged so you can audit exactly what was read and sent. We sign NDAs, we never share anything across clients, and we configure the AI providers on commercial API terms under which your data is not used to train their models. If a specific system is off-limits, we build around it.

We're on an older TMS and half our carriers only do email. Does that break this?+

No — email is where most of this work already lives, and agents are good at reading it, attachments included. Rate cons, BOLs, and PODs arrive as PDFs and phone photos, and the agent handles both. If your TMS has no API, we work with whatever it exposes, even if that means automating the same screens your team uses today.

Is this about replacing our dispatchers and ops reps?+

No. It's about the ratio of loads to people. The agents take the repetitive layer of status emails, document chasing, and data entry off rate cons, and escalate anything that needs judgment: a rolled load, an angry shipper, a carrier you're not sure about. Your dispatchers cover more freight with the same headcount. Same team, double the output.

What does it cost?+

Engagements start at $5,000 per month, which covers building and operating the agents, not just handing you software. Whether that pencils out depends on your load volume and what your ops hours cost you — which is exactly what the free AI audit works out before you commit to anything. If that budget isn't realistic yet, start with our free resources instead.

Keep going

Quoting automation

How AI turns inbound rate requests into approved quotes without the three-hour lag.

Email triage automation

Sorting the ops inbox into quotes, tracking requests, PODs, and carrier docs before a human opens it.

Invoice processing automation

Matching carrier invoices to rate confirmations and catching accessorials that were never agreed.

Custom AI agents

What we actually build: software employees that read, decide, act, and escalate.

Find out where your ops hours actually go

The free AI audit maps your quote-to-cash, from the first rate request to the last chased POD, and shows you which workflows an agent can take over first. No deck, no fluff, just a ranked list you can act on.

Book your free AI audit

We take on companies ready to invest $5,000+/month. Not there yet? Our free resources are genuinely free.