A commercial submission starts with an application. Then the same payroll figures, the same vehicle schedule, the same building values get typed into five carrier portals, one login at a time. The quotes come back as PDFs that don't match each other, and a CSR spends an afternoon building the comparison spreadsheet by hand.
Renewal season stacks on top. Ninety days out, someone should be ordering loss runs and chasing every insured for updated payrolls and schedules. Usually it starts at sixty, sometimes thirty, and the remarketing window shrinks with it.
And when the issued policy finally arrives, checking it against what was bound is the step that gets skipped on busy weeks. That's not a workflow gap. That's E&O exposure with a date stamp.