ai agents for restaurants & hospitality

Your GMs run the floor all night, then run the office all morning

Service runs fine. It's everything around service that eats the week: reviews waiting for replies, rosters rebuilt three times, supplier invoices in a drawer by the till, event inquiries going cold in the inbox. We install AI agents that handle the office work so your managers can stay on the floor.

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the manual reality

Last night's service is this morning's paperwork

Walk into the office of any three-location group at ten in the morning. There's a stack of delivery dockets from the produce run, two of them handwritten, one missing a case that was billed anyway. Three new Google reviews came in overnight, and the one-star mentions a server by name. Two bartenders swapped shifts by text, so the rota is wrong again. Someone emailed at 11pm about a private dinner for thirty in three weeks, and nobody has replied. The owner wants the weekend numbers for all sites before lunch.

None of it is hard. It's reading a document, checking a system, writing a reply. But it lands on the same GMs and head chefs who are supposed to be running service, and it's why they're in the office at 9am after closing at midnight.

Review replies get written at midnight or not at all
Rosters get rebuilt every time a booking spikes or a server swaps
Supplier invoices pile up until month-end, price creep included
Group booking inquiries sit while the guest emails the next venue

what we install

Agents that work the back office, not another app to check

Every agent below runs inside the tools you already use — your POS, your reservation book, your scheduling app, your inbox. Anything guest-facing goes out with human approval until you decide it doesn't need to.

reviews

Every review answered in your voice, the ugly ones flagged first

An agent watches Google, Yelp, and TripAdvisor across all your locations, drafts replies that sound like your house and reference what the guest actually said, and queues them for a manager's one-tap approval. Anything mentioning illness, staff by name, or a refund gets routed to the GM before a word is posted.

rosters

Rosters drafted from next week's bookings, not last week's guess

The agent reads your reservations, the events calendar, and your usual cover patterns, then drafts the weekly rota in your scheduling tool. When staff request swaps, it checks overtime, certifications, and section coverage before proposing the change, and flags the Friday you're about to run two sections short.

accounts payable

Supplier invoices read the day they land on the bar

Photograph the delivery docket or forward the PDF and the agent extracts every line, matches it against what was ordered, and codes it to the right location in your accounting system. It flags the case that was shorted but billed, and the item whose price has quietly climbed three deliveries in a row, then drafts the credit request to the supplier.

group bookings

Event inquiries answered before the guest calls the next venue

The agent reads the private-dining inquiry, checks the events calendar, and replies with real availability, menus, and minimum spend. It drafts the event order and deposit request for your events manager to approve, then follows up when a hold is about to expire instead of letting the date die in the inbox.

reporting

The flash report in your inbox before the coffee's poured

Every morning the agent pulls sales, labor, comps, and voids from each location's POS and sends one report: every site on one page, outliers called out in plain language. Voids doubled at one site, labor ran heavy at another. You stop waiting until Tuesday to find out what happened on Saturday.

guest inbox

The info@ inbox cleared between services

Hours, allergen questions, lost cards, booking changes, gift vouchers. The agent drafts replies from your house facts and reservation book, so the routine questions go out fast. Complaints, press, and anything that smells like a problem get escalated to a human with the full thread attached.

how it works

From audit to agents in the back office

01
Audit the admin week
We sit inside your actual routine at every location: the invoice drawer, the review dashboards, the rota spreadsheet, the events inbox. We map where the manager hours go. You get a ranked list of what an agent should take first and what should stay human.
02
Install the first agent
Usually supplier invoices or reviews, because both are high-volume and easy to check. We wire the agent into your POS, accounting, and review platforms, and it runs with a manager approving every output until your team stops editing its drafts.
03
Run, review, expand
We operate the agents, read the logs, and tune the edge cases — the produce supplier's handwriting, the regular who books by Instagram DM. When the first agent gets boring, we move to rosters, group bookings, and the morning report.

Straight answers

Our sales data, supplier pricing, and guest list are sensitive. Who sees them?+

Honest answer: the agents do, and we do while building them. The agents run inside your accounts with scoped credentials you control, and every action is logged so you can audit exactly what was read and sent. We sign NDAs, we never share anything across clients, and we configure the AI providers on commercial API terms under which your data is not used to train their models. If a system is off-limits, payroll for instance, we build around it.

Will guests end up arguing with a robot?+

No. Guest-facing messages, meaning review replies, event quotes, and inbox answers, start as drafts a manager approves before anything goes out, and they stay that way until you choose otherwise. Complaints and anything sensitive always escalate to a human. The agent's job is to make your managers fast, not to impersonate them badly.

We run different POS systems at different sites. Does that kill this?+

It's normal and it doesn't. Groups that grew by acquisition almost never have one clean stack — one site on Toast, another on Lightspeed, a spreadsheet holding it together. Agents read from each system through whatever it exposes, an API or the same reports your bookkeeper exports today, and consolidate on their side. You don't have to replatform to get one morning report.

What does it cost?+

Engagements start at $5,000 per month, which covers building and operating the agents, not just handing you software. Whether that pencils out depends on your location count and what your managers' hours are worth on the floor instead of in the office — which is exactly what the free AI audit works out before you commit to anything. If that budget isn't realistic yet, start with our free resources instead.

Keep going

Review management automation

How AI drafts on-brand review replies across every location and flags the ones that need a manager now.

Invoice processing automation

Turning delivery dockets and supplier PDFs into coded, price-checked entries in your accounting system.

Scheduling automation

Rosters drafted from real demand, with swaps and coverage gaps handled before they become no-shows.

Custom AI agents

What we actually build: software employees that read, decide, act, and escalate.

Find out where your managers' hours actually go

The free AI audit maps the admin week across your locations, from reviews and rosters to invoices, events, and reporting, and shows you which workflows an agent can take over first. No deck, no fluff, just a ranked list you can act on.

Book your free AI audit

We take on companies ready to invest $5,000+/month. Not there yet? Our free resources are genuinely free.